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Grey's Plumbing & Drain Service LLC

Updated 2026-07-26 · 985 reviewed · 33 listed · Scored from 14 Google reviews · How we rank ›

3.6(14) 59 low data composite score See reviews on Google ✓ Google-verified
Leak Detection & Pipe RepairCommercial Plumbing

Google-verified14 Google reviewssince 2005

Grey's Plumbing & Drain Service LLC
Services
Leak Detection & Pipe Repair, Commercial Plumbing
Reviews
14

What recent reviews say

Grey's attracts loyal repeat customers who praise responsiveness, fair rates, and technicians like Drew and Don who diagnose problems quickly and complete work on time. However, a persistent slice of older complaints flags no-shows, missed callbacks, and inconsistent follow-up on warranty issues, with uncertainty about current insurance status.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive to urgent calls
  • skilled staff (Drew, Don)
  • fair pricing
  • professional workmanship
  • honest owner
Watch-outs
  • no-shows and unresponsive to follow-ups
  • delays and vague scheduling
  • lack of accountability for warranty
  • insurance questions
skilled-repairfair-pricingno-showreturns-callslong-wait-time
Best for: Commercial clients and homeowners seeking after-hours emergency response at fair rates.
Think twice if: Think twice if you rely heavily on callback communication or need guaranteed follow-up on warranty work.

Strengths

  • named technicians Drew and Don praised for quick diagnosis and fair pricing
  • weekend and after-hours availability
  • 5-year warranty offered on some jobs

Worth knowing

  • Technicians Drew and Don named in multiple reviews for quick diagnosis and professionalism
  • 5-year warranty mentioned on at least one job
  • Sunday non-emergency calls answered, crew dispatched Monday morning
  • Business states operation since 2005, holds State of SC Residential Builders license 1449

What reviews say by service

Leak Detection & Pipe Repair
Drew praised for identifying and fixing leak issues quickly on first visit.
Commercial Plumbing
Repeat customers cite reliability for commercial jobs, same-day or next-day response.

How it compares

  • Rated 3.6 against a 4.82 average across the 15 leak detection & pipe repair businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Rank
Star rating 47
Review volume 51
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 30

Rating breakdown

5
9
4
0
3
0
2
1
1
4

Common questions

Do you take emergency calls on weekends?
Yes. A recent review notes Don answered a non-emergency call on Sunday and dispatched a crew the next morning.
What is your service area?
Their website lists Surfside Beach, Greater Surfside Beach, Myrtle Beach, and surrounding areas.
Request a quote

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Last updated 2026-07-26