Privacy Policy

Effective Date: July 26, 2026

PlumberConwaySC.com respects your privacy. This Privacy Policy explains how we collect, use, disclose, sell, share, and protect information when you visit PlumberConwaySC.com, submit a plumbing service request, call a telephone number displayed on the website, or otherwise interact with us.

By using the website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

1. About PlumberConwaySC.com

PlumberConwaySC.com is a plumbing directory and lead-generation website serving Conway, South Carolina, and surrounding areas.

We help consumers connect with independent plumbers, plumbing companies, contractors, subcontractors, and other local service providers.

We may receive compensation for:

• Customer leads.
• Telephone calls.
• Quote requests.
• Appointments.
• Referrals.
• Advertising.
• Featured listings.
• Sponsored placements.
• Other customer introductions.

Unless expressly stated otherwise, PlumberConwaySC.com is not a plumbing contractor and does not directly perform plumbing services.

2. Information We Collect

We may collect information that you provide directly, information collected automatically when you use the website, and information received from third parties.

Information You Provide

When you request plumbing services, contact us, call a listed telephone number, or complete a form, we may collect:

• Your name.
• Telephone number.
• Email address.
• Street address or service location.
• City, state, and ZIP code.
• Type of plumbing service requested.
• Description of the plumbing problem or project.
• Property type.
• Preferred appointment date or time.
• Whether the request is urgent.
• Photos or documents you choose to upload.
• Communications between you and us.
• Any other information you voluntarily provide.

Please do not submit sensitive information that is unnecessary for evaluating your plumbing request, such as Social Security numbers, financial account numbers, medical records, or government identification numbers.

Information Collected Automatically

When you visit the website, we and our technology providers may automatically collect:

• Internet Protocol address.
• Browser type and version.
• Device type.
• Operating system.
• Approximate geographic location.
• Referring website or search engine.
• Pages viewed.
• Links or buttons clicked.
• Date and time of visits.
• Time spent on pages.
• Website navigation and interaction data.
• Advertising or campaign information.
• Cookie and similar technology identifiers.
• Error logs and website-performance information.

This information may be collected through cookies, pixels, tags, scripts, server logs, local storage, software development kits, and similar technologies.

Telephone and Call Information

Telephone numbers displayed on the website may use call-tracking technology.

When you call one of these numbers, we or our service providers may collect:

• Your telephone number.
• The date, time, and duration of the call.
• Call-routing information.
• Whether the call was answered.
• General call-performance information.
• A recording or transcript of the call, where legally permitted and after any required notice or consent.

Call recordings may be used for quality assurance, customer service, fraud prevention, provider evaluation, lead verification, and dispute resolution.

3. How We Use Information

We may use collected information to:

• Process your plumbing service request.
• Connect you with local plumbers or plumbing companies.
• Send your request to one or more potential service providers.
• Contact you about your inquiry.
• Allow providers to contact you about estimates or appointments.
• Verify that a service request is genuine.
• Match requests with providers based on location, availability, or service type.
• Operate and improve the website.
• Analyze website traffic and user behavior.
• Measure advertising and marketing performance.
• Personalize website content.
• Respond to questions or complaints.
• Monitor calls and customer service.
• Prevent spam, fraud, abuse, and security threats.
• Maintain records of leads and provider activity.
• Enforce our Terms of Service.
• Comply with legal obligations.
• Establish, exercise, or defend legal claims.
• Conduct internal business analysis.
• Develop new services and features.

4. Lead Sharing and Sale of Personal Information

PlumberConwaySC.com operates as a lead-generation website.

When you submit a plumbing service request, you understand that the information you provide may be shared with, transferred to, or sold as a customer lead to one or more:

• Local plumbers.
• Plumbing companies.
• Independent contractors.
• Subcontractors.
• Service-provider networks.
• Call centers.
• Scheduling providers.
• Marketing or referral partners.
• Businesses that help respond to your service request.

The information shared or sold may include:

• Your name.
• Telephone number.
• Email address.
• Service address or approximate location.
• Plumbing service requested.
• Project details.
• Preferred timing.
• Other information included in your request.

These providers may contact you directly to discuss your plumbing needs, provide an estimate, schedule an appointment, or offer related services.

Submitting a request does not guarantee that a provider will contact you, accept the project, provide a quote, or complete any work.

Providers that receive your information are independent businesses. Their collection, storage, use, and disclosure of your information are governed by their own privacy practices.

5. Other Ways We Disclose Information

In addition to sharing or selling customer leads, we may disclose information to the following categories of recipients:

Website and Technology Providers

We may provide information to companies that help us operate the website, including:

• Website hosting providers.
• Cloud-storage providers.
• Form-processing services.
• Email providers.
• Customer relationship management systems.
• Analytics providers.
• Call-tracking providers.
• Cybersecurity services.
• Database providers.
• Technical-support providers.

These companies may process information on our behalf to provide their services.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, or other professional advisers when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or governmental request.
• Protect the rights, safety, or property of PlumberConwaySC.com, consumers, providers, or others.
• Detect, investigate, or prevent fraud, abuse, or illegal activity.
• Enforce our agreements and policies.
• Respond to an emergency.

Business Transfers

If the website, business, or its assets are sold, merged, financed, reorganized, transferred, or acquired, collected information may be disclosed or transferred as part of that transaction.

With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide consent.

6. Google Analytics

We use Google Analytics to understand how visitors find and use PlumberConwaySC.com.

Google Analytics may collect information such as:

• Pages visited.
• Approximate location.
• Device and browser information.
• Referring sources.
• Website interactions.
• Visit dates and times.
• Session duration.
• Cookie or device identifiers.
• General demographic or interest information, when enabled.

Google Analytics uses cookies and similar technologies to collect and process website-usage information. Google may process certain technical information, including an Internet Protocol address, when receiving Analytics data.

We use Analytics information to:

• Measure website traffic.
• Identify popular pages.
• Understand how visitors navigate the website.
• Diagnose website problems.
• Improve content and functionality.
• Evaluate advertising and search-engine performance.
• Measure form submissions, calls, or other conversions.

Google’s use of information collected through websites that use its services is governed by Google’s own privacy policies and terms.

You can limit Google Analytics collection by:

• Adjusting your browser’s cookie settings.
• Rejecting nonessential cookies through our cookie-consent tool, when available.
• Using privacy or tracking-protection features in your browser.
• Installing the Google Analytics opt-out browser add-on provided by Google.

Blocking cookies may affect certain website features.

7. Cookies and Similar Technologies

Cookies are small files stored on your device when you visit a website.

We may use the following categories of cookies:

Essential Cookies

These cookies support necessary website functions, security, form processing, and fraud prevention.

Analytics Cookies

These cookies help us understand website traffic, user interactions, and website performance.

Functionality Cookies

These cookies remember preferences and improve website functionality.

Advertising and Measurement Cookies

If enabled in the future, these cookies may be used to measure advertising, understand campaign performance, limit repeated advertisements, or provide more relevant advertising.

You may control or delete cookies through your browser settings. Most browsers allow you to:

• View stored cookies.
• Delete cookies.
• Block all or selected cookies.
• Receive alerts before cookies are stored.
• Limit cross-site tracking.

Disabling cookies may cause portions of the website to function incorrectly.

8. Consent to Communications

When you submit your telephone number or email address, you authorize PlumberConwaySC.com and the providers or partners receiving your request to contact you regarding your inquiry.

You may be contacted by:

• Telephone call.
• Text message.
• Email.
• Voicemail.
• Other reasonable communication methods.

Where legally permitted and appropriate consent has been obtained, communications may use automated dialing, automated text-message systems, or prerecorded technology.

Consent to receive marketing communications is not a condition of purchasing plumbing services.

Message and data rates may apply. You may opt out of text messages by replying STOP. You may unsubscribe from promotional email messages using the unsubscribe link in the message.

Service-related or transactional communications may continue when necessary to process a request or complete an existing transaction.

9. Advertising and Future Tracking Technologies

We currently use Google Analytics for website measurement.

We may add advertising or remarketing technologies in the future, such as:

• Google Ads conversion tracking.
• Meta Pixel.
• Microsoft Advertising tracking.
• Social-media advertising pixels.
• Call-conversion tracking.
• Other analytics or advertising tools.

If these technologies are added, they may collect information about visits, device identifiers, advertising interactions, and website activity.

We will update this Privacy Policy when our practices materially change.

10. Data Retention

We retain information for as long as reasonably necessary to:

• Process service requests.
• Maintain business and lead records.
• Communicate with consumers and providers.
• Measure website and marketing performance.
• Prevent fraud and abuse.
• Resolve disputes.
• Enforce agreements.
• Meet legal, accounting, tax, and operational requirements.

Retention periods may vary depending on the type of information and why it was collected.

We may retain aggregated or deidentified information for a longer period when it can no longer reasonably identify an individual.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect collected information.

However, no website, database, transmission method, or storage system can be guaranteed to be completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed without authorization.

You provide information through the website at your own risk.

12. Your Privacy Choices

Depending on where you live and which privacy laws apply, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to personal information we maintain about you.
• Correct inaccurate information.
• Delete certain personal information.
• Provide a portable copy of certain information.
• Identify categories of information collected.
• Identify categories of recipients receiving information.
• Limit or opt out of certain disclosures, sales, sharing, or targeted advertising.
• Withdraw consent where processing is based on consent.
• Appeal a decision regarding a privacy request.

These rights may be subject to legal limitations, exceptions, identity verification, and applicability thresholds.

To submit a privacy request, contact us at:

[Privacy Email Address]

Include:

• Your full name.
• The email address or telephone number used in your request.
• The nature of your request.
• Enough information for us to locate the relevant records.

We may need to verify your identity before completing the request. We will not discriminate against you for making a valid privacy request.

13. Opting Out of Lead Sharing or Sale

A plumbing request may need to be shared with a provider to fulfill the purpose for which it was submitted.

Before submitting a form, review the disclosure located near the submission button. Do not submit the form if you do not want your information provided to local plumbing businesses.

To request that we stop selling or sharing your information for future lead-generation purposes, contact:

[Privacy Email Address]

Use the subject line:

Privacy Opt-Out Request

An opt-out request may not reverse a disclosure that occurred before we received and processed the request. You may also need to contact providers that previously received your information.

14. Do Not Track Signals

Some browsers provide a “Do Not Track” signal.

Because there is no universally accepted standard governing how websites should respond to these signals, the website may not respond to every Do Not Track signal.

You can use browser settings, cookie controls, extensions, and available opt-out tools to limit tracking.

Where required by applicable law, we will recognize legally valid browser-based opt-out preference signals.

15. Children’s Privacy

PlumberConwaySC.com is intended for adults seeking plumbing services.

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through the website, contact us so we can review and, where appropriate, delete the information.

16. Third-Party Websites

The website may contain links to plumber websites, social-media platforms, mapping services, review websites, advertisers, or other third-party resources.

We do not control these third parties and are not responsible for their:

• Privacy practices.
• Security practices.
• Website content.
• Data collection.
• Products or services.
• Terms and conditions.

Review the privacy policy of any third-party website before providing personal information.

17. International Visitors

PlumberConwaySC.com is operated for a business serving Conway, South Carolina, and surrounding areas in the United States.

If you access the website from outside the United States, your information may be transferred to, stored in, and processed in the United States or another country where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our information practices.
• Website features.
• Technology providers.
• Advertising services.
• Legal requirements.
• Business operations.

The updated policy will be posted on this page with a revised effective date.

Your continued use of the website after an updated policy is posted signifies acknowledgment of the revised policy.

19. Contact Us

Questions, privacy requests, or concerns about this Privacy Policy may be sent to:

PlumberConwaySC.com Operated by: Conway Plumbing Co Email: info@plumberconwaysc.com